The Difference Between a CAT 1, CAT 2, AND CAT 3 Water Loss
A category I loss is when the water is coming from a clean water source and will not cause harm if inhaled or ingested. Examples of this would be a broken supply line or a tub overflow.
A category II loss is when the water poses a minimum threat. For example, a toilet overflow with only urine or a dishwasher overflow.
A category III loss involves water that is highly contaminated and may contain pathogenic, toxigenic, or other harmful agents. For example, water containing silt, pesticides, toxic organic substances, or metals, are all CAT III losses.
SERVPRO Professionals are highly trained for any category of water loss you may have. Our team is ready and available day or night, 24/7.