Sump Pump Failure leads to Flooding Issues

5/7/2018 (Permalink)

The Utility room was continuously flooding throughout the day, until we arrived.

On April 19^th, we received a water loss at a commercial site in the Goodrich area. What we thought was a standard category 1 water loss, was actually a category 3. Over the weekend, they lost power in an ice storm and their sump pump failed, causing the toilets to overflow and flood the building. The employees attempted to clean the water up themselves, but quickly learned that it was a much bigger job than they were equipped to handle on their own and called us.

Upon our Production Manager, Darren arriving on site and conducting our initial surveillance, we learned that there was little to no moisture in the walls. The flooring was not so lucky. After conducting several moisture reading tests throughout the effected areas, we learned that all of the flooring, approximately 500 sqft, will have to be removed.

Later that day, our crew arrived on site to start demoing the effected area. This demo included: The main hallway, 7 rooms and 4 bathrooms. All flooring was removed, and two feet of drywall and insulation from the floor up. Air movers were strategically placed to produce the most desirable air flow and the most efficient drying process. Furthermore, dehumidifiers were used to assist the air movers in their task.

In the end, we have another happy customer and a commercial property that is back up and running as if it “Never even happened.”